How to Place an Order

Orders can be placed via the website by clicking on the shopping cart button on the menu. Orders can also be placed over the phone to one of our qualified sales consultants by calling 1300 361 873.

GoldeNet Australia is an Australian company and therefore all the prices listed on the website are in Australian dollars and include GST.

Payment Methods:

GoldeNet Australia accepts payment via MasterCard, AMEX, Visa and direct deposit. For purchases over $10,000 and purchases made not from within Australia only direct deposit will be accepted. For direct deposit please use the following details:

Account name: GoldeNet Australia
BSB number: 013-006
Account number: 495845864

Required Information:

When making an order GoldeNet Australia will require the following information:
Full Name:
Email Address:
Home phone number:
Preferred Contact Number:
Home Address:
Shipping Address:
Payment details:

Fraudulent Activity:

GoldeNet Australia reserves the right to refuse any order that we believe to be fraudulent or deem suspicious.
No order will be accepted unless all required information is provided.

Product availability:

GoldeNet Australia has an extensive range of loose diamonds. We are constantly adding new diamonds to our list to ensure that you can find whatever you are looking for. Every night the list of loose diamonds is being updated to add new ones and take off the ones which have been sold that day. Due to our fantastic range and great prices our loose diamonds are being sold at an unbelievable rate. Due to this fact we have introduced a new loose diamonds policy to ensure you will not be disappointed.
Loose Diamond Policy:

• If you have found the loose diamond you like please send us an email or call us to let us know which diamond you have decided to purchase.
• We will determine whether the loose diamond has been sold or not and contact you with the news as soon as we know.
• If the loose diamond has unfortunately been sold we will provide you with at least one other loose diamond option that is very similar to your originall request.

We apologise in advance if the loose diamond of your choice has been sold, but unfortunately this is the nature of any online business. However we will endeavour to help you find another beautiful loose diamond from our range.
All other products will always be available.